These terms apply to purchases from Mukund Creations Pvt. Ltd. (SHRIM). Product-specific quotations, invoices or written agreements take precedence where they state different terms.

Information we collect

We may collect contact, billing, delivery, account, order, enquiry, support and website-usage information that you provide or that is generated when you use this site.

How we use information

We use information to operate the store, process payments and orders, arrange delivery, provide product and warranty support, prevent fraud, maintain records, improve the website and send service communications. Marketing messages are sent only where permitted, and you may opt out.

Sharing

Information may be shared with service providers that support payments, hosting, analytics, communications, delivery, installation and professional advice. We do not sell personal information. We may disclose information where required by law or to protect legitimate rights and safety.

Cookies and analytics

The website may use essential cookies for accounts, cart and checkout, plus optional analytics or preference cookies. Browser settings can limit cookies, although some store functions may then not work correctly.

Retention and security

We retain information for as long as reasonably needed for orders, support, warranty, accounting, security and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission is completely risk-free.

Your choices

You may request access, correction or deletion of eligible personal information, subject to identity verification and lawful record-retention requirements. You may also withdraw marketing consent.

Contact and updates

Use the Contact Us page for privacy questions or requests. We may update this policy when our services or requirements change; the latest version will appear on this page.